• What methods of payment do you accept?

    We accept PayPal and the following credit cards: Visa, Master Card, Discover and American Express.
  • Delivery charges

    UK: £1.20
    EU: £3.60 

    Outside EU: £4.50
    £0.60 per additional item
  • How long will my order take to arrive?

    UK: 2-5 working days
    EU: 4-10 working days
    Outside EU: 
7-14 working days

    If your order has not arrived within these times please contact me with your order number, and confirmation of your address.

  • Can I cancel or edit a placed order?

    If there is a problem with an order that has just been placed, please email me within 1 hour with any changes you would like to be made. If it has been longer than 1 hour, it may be possible to cancel or change an order but not guaranteed.
  • There is a problem with an item in my order, what should I do?

    If there is a problem with your order, for example if your case arrives broken or damaged, please email me straight away.
  • How do I refund or exchange an item?

    Please contact me with your order number.
  • Are the cases protective?

    The cases are not designed to be protective, although will protect the back from scratches.
  • How do I add my name to an order?

    Either add the desired name in the 'notes to seller' section on PayPal, or email it to me along with your order number.
  • How do I use discount codes in your shop?

    Upon adding products to the cart, you can enter a discount code in the input field labeled 'discount code' and then click the 'update total' or 'apply' button.
  • My question is not listed here

    If you have any additional questions, feel free to email info@rainydayshop.com, or use the contact form on this site.